Quick answer: Alohi is a parent company, not a product, so there is no single Alohi price. Sign.Plus runs $14.99 to $79.99 per month on monthly billing, and Fax.Plus runs $8.99 to $99.99. Both pricing pages load with the annual toggle already switched on, so the first figure you see is roughly 30% to 40% below the real month-to-month rate. Two cliffs cost far more than the tier ladder suggests: Sign.Plus includes five users on Professional, and your sixth hire adds $149.99 a month, and a HIPAA business associate agreement exists only on the Enterprise plan of either product.
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There is no Alohi price, and that is the first problem
Type alohi.com/pricing into a browser, and you get a 404. The company has no combined pricing page, because Alohi is a Swiss holding company behind four separate products: Sign.Plus for electronic signatures, Fax.Plus for online fax, Dial.Plus for AI phone work, and Scan. Plus as a mobile scanner. Each carries its own ladder. Buying “Alohi” is not a thing you can do.
This page covers the two products that publish full tier pricing: Sign.Plus and Fax.Plus. We captured both pages on 11 October 2026 in US dollars, in both billing states, and the figures below are what the vendor shows. Dial.Plus and Scan.Plus do not publish comparable ladders, so we have left them out rather than guess.
Both pages open on the annual rate
Here is the Sign.Plus page exactly as it arrives. Look at the toggle above the cards: Annual is the filled pill; Monthly is the one you have to click.
Click Monthly and every card moves. Personal goes from $9.99 to $14.99, a 50% increase on the figure that greeted you.
Alohi advertises the gap as “save up to 40% with annual plans”. The word up to is doing work. Personal saves 33%, Professional 33%, Business 40%, Enterprise 38%. Only one tier actually hits the headline.
Sign.Plus: what each tier costs
Prices above are the month-to-month rate, with the annual equivalent noted in each row. Professional and above are quoted per user; Personal is a single seat by definition.
The sixth user costs $149.99
Professional caps at five users. Five people on Professional is 5 x $29.99, so $149.95 a month. Add one more person, and you cannot buy a sixth Professional seat; you move the whole team to Business at $49.99 each. Six on Business is $299.94.
Your sixth hire therefore adds $149.99 to the monthly bill, not $49.99. The marginal cost of that one person is three times the sticker price of a Business seat. Teams hovering at four or five signers should know the edge is there before they walk off it.
Fax.Plus: a page meter, not a seat meter
Fax.Plus prices on pages sent per month, with a seat count attached to each tier almost as an afterthought. That second number catches people out more often than the first.
Where the page volume actually crosses over
Overage is where a cheap plan stops being cheap. Basic gives you 200 pages and charges $0.10 for each one after that. Premium gives you 500 and charges $0.07. Run the two lines against each other on monthly billing, and Basic stays ahead until about 290 pages, after which Premium wins.
The same exercise puts the Premium to Business crossover near 743 pages, and Business to Enterprise near 2,300. Switch everything to annual billing and the top crossover moves down to roughly 2,040, because Enterprise discounts harder than Business does.
Worked example. You send 400 pages a month. On Basic, that is $8.99 plus 200 overage pages at $0.10, so $28.99. On Premium, it is a flat $17.99. Staying on the cheaper-looking plan costs you $132 a year.
The seat limit bites before the page limit does
Basic and Premium each include exactly one member. Business is the first tier with more than one, and it jumps straight to five. A three-person office sending 180 pages a month sits comfortably inside Basic on volume and cannot use it at all on seats. They pay $34.99, not $8.99, which is almost four times the volume-implied price.
Check your headcount before your page count. For most small offices, the number of people who need to send a fax decides the plan.
The HIPAA cliff is the most expensive line on either page
A covered entity under HIPAA cannot simply use a vendor that calls itself compliant. It needs a signed business associate agreement, a requirement that sits in the Security Rule at 45 CFR Part 164. Alohi offers a BAA on exactly one tier of each product: Enterprise.
Picture a two-doctor practice sending 300 pages a month. On volume alone, they belong on Premium at $17.99. With a BAA, they are on Enterprise at $99.99. The compliance requirement multiplies their bill by 5.6, and the pricing page gives no hint of it until you read the Enterprise feature list.
Sign.Plus works the same way. SSO, PHIPA, data residency, and the BAA all live on Enterprise. Any healthcare buyer should start reading from the top card down rather than the bottom up.
Add-ons and the smaller numbers
- Additional fax number: $4.99 a month each.
- Custom number: $19.99 one-time.
- Memorable number: $29.99 one-time.
- Porting a US or Canadian number in requires Premium or above. Requirements differ by country of origin.
- Every paid Fax.Plus tier bundles 30 days of Sign.Plus. Every paid Sign.Plus tier bundles Scan.Plus Pro.
One detail the ladder hides: Sign.Plus splits its pricing page into an eSignature tab and a Developer API tab. If you plan to call the signature API rather than use the web app, the eSignature ladder above is not your price list. Open the second tab.
What you are buying beyond the price
Alohi is headquartered in Switzerland and leans on Swiss data protection law in its marketing. The security posture it publishes includes ISO 27001 certification, SOC 2 Type 2, PCI-DSS, TLS 1.3, multi-factor authentication and annual penetration test reports.
On the legal side, Sign.Plus offers a Qualified Electronic Signature. That term is not marketing. Under the EU eIDAS regulation, a qualified signature carries the same legal status as a handwritten one across member states. In the United States, the governing text is the ESIGN Act, which says a record may not be denied legal effect solely because it is electronic. The two regimes differ, and a QES matters far more to a European buyer than an American one.
Alohi also claims more than five million companies across 180 countries and 99.99% uptime. Those are vendor figures with no third-party audit we could find, so treat them as claims rather than facts.
Feature gates that move people up a tier
Price is rarely the reason a buyer lands on Professional or Business. Three capabilities do most of the pushing on Sign.Plus, none of them is obvious from the tier names.
Signature request volume is the first. Personal allows ten requests a month. A consultant sending two contracts a week clears that in the third week of every month and has no option but Professional, where requests go unlimited. The jump is $15 a month on monthly billing, which is cheap relative to the annoyance of hitting a wall mid-deal.
Identity verification is the second. Professional adds ID verification, in-person signing, and SMS authentication. Anyone signing documents where the counterparty’s identity has to be evidenced rather than assumed needs that tier, whatever their volume. A one-document-a-month letting agent still belongs on Professional.
Automation is the third, and it sits a tier higher. Zapier connectivity and custom branding both arrive on Business. Teams that want signed documents landing automatically in a CRM or a cloud drive pay $49.99 for the privilege, even if two people are doing the signing. Template count follows the same curve: five on Personal, ten on Professional, unlimited on Business.
What a year actually costs
Monthly figures flatter small differences. Annualise them and the gaps get easier to argue about with a finance team.
Sign.Plus Personal is $179.88 a year at the monthly rate, or $119.99 prepaid. Professional is $359.88 against $239.99. Business is $599.88 against $359.99. Enterprise is $959.88 against $599.99. The prepay savings in absolute dollars grow from $59.89 on Personal to $359.89 on Enterprise, which is why the vendor pushes the annual toggle hardest on the expensive cards.
Fax.Plus follows the same shape: $107.88 against $83.99 on Basic, $215.88 against $167.99 on Premium, $419.88 against $335.99 on Business, $1,199.88 against $959.99 on Enterprise. A practice on Fax.Plus Enterprise saves $239.89 a year by prepaying.
Those savings are real. They are also a twelve-month bet that your seat count and page volume will not move. Given how sharp both cliffs are, a team near the five-user or 200-page boundary is often better off paying monthly for a quarter and committing once the shape of its usage is clear.
Three scenarios, priced out
Solo consultant, eight contracts a month
Eight signature requests fit inside the Personal allowance of ten. No ID verification needed, no team, no fax. Sign.Plus Personal at $14.99 monthly, or $119.99 if the consultancy is clearly a going concern. Total yearly outlay: $119.99. Scan.Plus Pro comes bundled, which covers receipt capture at no extra cost.
Four-person agency, contracts plus occasional faxing
Four signers fit inside Professional’s five-user cap at 4 x $29.99, so $119.96 a month. Occasional faxing by two people breaks Basic on seats, pushing Fax.Plus to Business at $34.99. Combined monthly cost is $154.95, or $1,859.40 a year. Prepaying both drops that to $1,295.95.
Hire a fifth signer and nothing changes. Hire a sixth and the Sign.Plus line goes from $149.95 to $299.94, taking the combined annual bill past $4,000 at monthly rates. That single hire is worth modelling before it happens.
Twelve-person clinic under HIPAA
A BAA is non-negotiable, so both products go to Enterprise regardless of volume. Twelve Sign.Plus Enterprise seats at $79.99 is $959.88 a month. Fax.Plus Enterprise covers unlimited members at $99.99 with 4,000 pages included. Combined: $1,059.87 a month, or $12,718.44 a year at monthly rates.
Compare that against what the volume alone would suggest. Twelve signers at Business rates would be $599.88, and 1,200 fax pages would fit Business at $34.99. The compliance requirement adds $424 a month, roughly 67% on top of the feature-driven price. Clinics should budget for the BAA line specifically rather than discovering it during procurement.
What the pricing pages leave out
Four things are absent from both ladders and worth raising with sales before you sign anything.
- Mid-term upgrade mechanics. Neither page says whether moving from Professional to Business inside a prepaid year is prorated or charged fresh.
- Enterprise ceiling. The top fax tier is quoted as “from $99.99” with 4,000 pages. Heavier senders get a custom figure the page never shows.
- Inbound fax handling. The ladders are written around pages sent. Receiving behaviour and storage limits are described in feature lists rather than priced.
- Alohi AI credits. The top fax tier includes 1,000 a month. No top-up rate appears anywhere on the page.
None of these invalidates the published prices. They do mean an Enterprise quote is a conversation rather than a checkout, and that a prepaid annual plan deserves a question about what happens when you outgrow it in month five.
Picking a plan without overpaying
Work through four questions in order, because each one can override the answer below it.
- Do you need a BAA? If yes, you are on Enterprise. Stop here.
- How many people need their own login? Six or more signers pushes Sign.Plus to Business. Two or more fax senders push Fax.Plus to Business.
- How many pages a month? Apply the 290 / 743 / 2,300 crossovers above, then add overage to the cheaper plan and compare.
- Will you still be using this in twelve months? Only then does the annual rate belong in your calculation.
Most buyers get question four backwards. They see $9.99, commit to a year, and discover in month three that the seat limit forces an upgrade anyway.
FAQ
Is $9.99 the real Sign.Plus Personal price?
Only if you prepay $119.99 for twelve months. Month-to-month, Personal is $14.99.
Does the Fax.Plus free plan renew every month?
No. The free allowance is 10 pages in total across the life of the account.
Can I get HIPAA compliance on the Business plan?
No. A business associate agreement is an Enterprise feature on both Fax.Plus and Sign.Plus.
Does Sign.Plus Professional have a user cap?
Five. The sixth forces the whole team onto Business, which raises the bill from $149.95 to $299.94 a month.
What does an extra fax page cost?
$0.10 on Basic, $0.07 on Premium, $0.05 on Business, $0.03 on Enterprise. Higher tiers reduce both the base rate per included page and the overage rate.
Is there one price that covers all the Alohi products?
No bundle is published. Paid Fax.Plus tiers include 30 days of Sign.Plus and paid Sign.Plus tiers include Scan.Plus Pro, but running both products properly means paying for both.
Sources
- Sign.Plus pricing and Fax.Plus pricing, both captured 11 October 2026 in USD, in both billing states.
- ESIGN Act, Public Law 106-229, the US statute giving electronic records legal effect.
- European Commission on the eIDAS regulation, which defines qualified trust services and their legal standing.
- 45 CFR Part 164, the HIPAA Security Rule behind the business associate agreement requirement.